VC3 | IT in a Box

Contact Information

Name

Bill Piper

Phone

(901) 661-1753

Email

Dave.Mims@vc3.com

Location

1301 Gervais St. Suite 1800
Columbia, SC 29201
United States

Description

It’s tough for cities to invest in the right IT and cybersecurity foundation. But those investments need to happen. Otherwise, your data and municipal operations are at risk. To address these needs, the League offers IT in a Box®, an IT services package tailored to your needs, number of employees, and technology infrastructure. Guard against cyberattacks, viruses, ransomware, and data breaches by keeping computers patched, protected, and healthy. IT in a Box® includes always-on monitoring, enterprise-class antivirus protection, automated computer maintenance, and ongoing software patching. Our helpdesk team supports you wherever you’re working from, and our experienced engineers address IT issues ASAP. Server failure? A tornado? Ransomware? Your data is safe. We provide onsite data backup for quick recovery, and unlimited offsite data backup for recovery after a major incident. IT in a Box® protects city records, documents, and email while applying Iowa’s records retention schedules to your documents so that you can reliably archive, retain, access, and delete information. We even help process Open Records Requests. Plus, we provide Microsoft Office for your desktops. Does your police department rely heavily on squad car and body camera video recordings? With a fixed monthly cost, you no longer need to worry about the additional costs as storage needs grow. We help you adopt policies and best practices that educate staff and make sure your technology helps you comply with state law. Additionally, we shore up compliance gaps by securing, documenting, regularly testing, and proactively managing all your technology. IT in a Box® includes a modern website that delivers the information your residents need, including the ability to offer online payments. From resolving issues to purchasing new computers for you, we will work directly with technology vendors on your behalf, taking vendor management and procurement off your plate.

Primary Service

Computer Systems & Software

Additional Services

Internet Services

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