Description

Need an IT support provider that understands municipalities?

VC3, the Iowa League of Cities’ IT consulting partner, has been making IT personal, making IT easy, and getting IT right for more than 30 years. Serving over 1,100 municipalities of all sizes, VC3’s Iowa-based engineers are supported by a deep bench of national talent.

MANAGE
Get IT out of sight, out of mind, and most importantly, out of your way.
· VC3 Manage: A dedicated team maintains and supports your existing devices, servers, and applications. We also keep you secure and provide 24/7 helpdesk support.
· Manage Essentials: All-in-one IT service for small municipalities. Includes data backup, 24/7 helpdesk, proactive IT maintenance, records management, and a custom city website.
· Cloud Hosting: We offer complete cloud hosting including 24x7 support, hosted applications and desktops within the cloud, Microsoft 365, and VC3-provided workstations.
· Voice: Improve the quality of your phone calls, add functionality that you are currently missing, and integrate your email with your voicemail.

PROTECT
Prevent security incidents that could have long-term effects on your city.
· Protect Data Recovery: Offsite data backup for worst-case scenario recovery. We help municipalities become operational again within hours.
· Protect Shield: Augment your existing cybersecurity measures by lessening the risk of an employee making a critical mistake that leads to a cyberattack. We provide you endpoint detection and response (EDR), advanced email security, and monitoring by a 24x7x365 security operations center to detect cyberattacks before they even begin.
· Security Awareness Training: Monthly automated phishing tests, quarterly security training that covers safe computing practices, monthly management reports, and ongoing training support.

Contact the Iowa League of Cities or VC3 so that we may assess your needs and begin the quote process.

Computer Systems & Software

Internet Services