Organizations of any type engage in three types of work: business, internal, and unplanned. Unplanned Work is detrimental to an organization’s ability to achieve its vision and objectives. You cannot completely rid your organization of unplanned work, but you can create the ability to handle it so that it doesn’t impede your business and internal objectives. This piece will aid the reader/audience in how to identify unplanned work causes and tips on how to channel them so that an organization does not become a victim of it.
Joseph Heieck, CEO & President | gWorks