Mason City’s City Administrator, Aaron Burnett, and the city’s Communications Coordinator/Executive Assistant, Pamela Stecker, highlight the city’s strategic communication efforts, provide an overview of its outreach resources, and share successes and lessons learned.

Digital Accessibility Updates Every City Official Should Know

Digital accessibility requirements are evolving, and local governments are facing increased expectations for compliance, transparency, and inclusion. de Novo will provide city officials with a clear, practical overview of upcoming accessibility and ADA-related updates that affect municipal websites – from structure and content to ongoing maintenance and compliance risk. We’ll also explore how accessibility standards extend across your broader city brand, including video, social media, documents, and print materials. Attendees will gain a deeper understanding of where accessibility issues commonly arise, what regulators and residents are focusing on, and how to create consistent, accessible communications across all platforms. This session is designed to help cities stay informed, reduce risk, and ensure their digital presence serves all members of the community.

Telling your city’s story effectively is more important than ever, but what if you don’t have a dedicated communications team or employee? This workshop is designed specifically for local government representatives who wear many hats. Whether you’re a city clerk, elected official or part of a small team, this session will highlight how to leverage the power of community partnerships to increase engagement and build stronger connections with the people you serve.

Curious about how to navigate artificial intelligence in city government? Our Head of Digital, Ryan Shenefelt, will discuss best practices and use cases. We’ll dive into how to ensure quality control, security within these platforms, and implementing an AI policy for your organization. Whether you’re just getting started or looking to integrate AI more strategically, this session will offer practical insights and real-world examples!